Privacy policy

This Privacy Policy describes how CarZmedics (“CarZmedics,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit, use, make a purchase from, or otherwise interact with shop.carzmedics.com (the “Site”), including when you interact with our advertisements or communications.

Our products and services are intended for customers in the United States.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to make a privacy-related request, you may contact us at:

Email: carzmedics@gmail.com

Mailing Address:
CarZmedics
31609 N 41st Pl
Cave Creek, AZ 85331
United States

Personal Information We Collect

Depending on how you interact with the Site, we may collect the following categories of personal information.

Information You Provide to Us

This may include:

Name
Email address
Phone number
Billing address
Shipping address
Order and purchase information
Account information, if you create an account
Information you provide when contacting customer support
Reviews, feedback, survey responses, or other information you choose to provide
Marketing preferences and information you provide when signing up for communications

Payment Information

When you make a purchase, payment information is processed by Shopify and/or our payment processing providers.

We may receive information about your transaction, such as the amount paid, payment status, billing information, and limited payment details. We generally do not directly store your complete credit or debit card number.

Information Collected Automatically

When you visit or interact with the Site, we and our service providers may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Device or advertising identifiers
Approximate location based on IP address
Referring website or source
Pages and products viewed
Links or buttons clicked
Items added to or removed from your cart
Checkout activity
Purchases and other conversion events
Date and time of visits
Interactions with advertisements
Information collected through cookies, pixels, tags, web beacons, and similar technologies

This information helps us operate and improve the Site, understand how customers use it, measure the effectiveness of our marketing, prevent fraud, and provide more relevant advertising.

How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Manage returns, refunds, and customer accounts
Communicate with you about your order
Respond to questions and provide customer support
Operate, maintain, and improve the Site
Understand how visitors use the Site
Analyze website traffic and customer behavior
Prevent fraud, abuse, and unauthorized activity
Protect the security of the Site and our customers
Measure advertising and marketing performance
Understand whether an advertisement resulted in a website visit, purchase, or other action
Create advertising audiences
Provide targeted or personalized advertising
Remarketing or advertising to people who previously interacted with the Site
Send marketing communications where permitted by law
Conduct surveys, request feedback, or improve our products and services
Comply with legal obligations
Protect our rights, property, customers, or the public

Cookies and Tracking Technologies

We and our service providers use cookies, pixels, tags, web beacons, software development tools, and similar technologies to operate the Site and understand how visitors interact with it.

These technologies may be used for purposes including:

Essential functionality: Operating the Site, maintaining shopping carts, processing checkout, preventing fraud, and providing requested services.

Analytics: Understanding website traffic, customer behavior, product performance, and how visitors navigate the Site.

Advertising and marketing: Measuring advertising performance, tracking conversions, creating advertising audiences, remarketing, and showing advertisements that may be more relevant to your interests.

You can control certain cookies through your browser settings and, where available, through the privacy controls provided on the Site.

Disabling certain cookies may affect the functionality of the Site.

Advertising and Analytics

We use third-party advertising and analytics services to understand how customers use the Site and to advertise CarZmedics products.

These services may collect or receive information through cookies, pixels, tags, conversion tracking tools, APIs, or similar technologies.

Google

We may use services provided by Google, including Google Analytics and Google Ads.

Google technologies may collect information about your device, browser, Site activity, advertising interactions, and purchases or other conversion events.

We use this information to:

Analyze Site traffic and usage
Measure advertising performance
Track conversions
Understand which advertisements or marketing channels lead to purchases
Create advertising audiences
Conduct remarketing
Deliver more relevant advertising

You can learn more about Google's privacy practices through the Google Privacy Policy and manage certain advertising preferences through Google My Ad Center.

Meta, Facebook, and Instagram

We may use advertising and measurement technologies provided by Meta, including the Meta Pixel and related advertising tools used with Facebook and Instagram.

These technologies may collect or receive information about activity on the Site, including:

Pages or products viewed
Products added to a cart
Checkout activity
Purchases
Advertising interactions
Browser and device information
IP address
Other identifiers used for advertising and measurement

We may use this information to measure advertising performance, create advertising audiences, conduct remarketing, and show CarZmedics advertisements to people who may be interested in our products.

You can learn more about Meta's privacy practices through Meta's Privacy Policy and manage certain advertising preferences through your Meta account settings.

Other Advertising Providers

We may also use other advertising, analytics, or marketing providers, such as Microsoft Advertising, Shopify advertising services, or similar platforms.

These providers may process information about Site activity and advertising interactions for analytics, advertising measurement, audience creation, and targeted advertising.

Shopify

Our online store is hosted by Shopify.

Shopify processes personal information in connection with your use of the Site, including information needed to provide ecommerce functionality, process transactions, provide security and fraud prevention, and operate Shopify services.

Depending on the Shopify services and features enabled on our store, Shopify may also process information about interactions with our store and other Shopify merchants to provide enhanced services, personalization, analytics, fraud prevention, and advertising-related services.

Information may be processed by Shopify and its service providers in locations outside the state in which you live.

For additional information about Shopify's handling of personal information, please review the Shopify Consumer Privacy Policy.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

Shopify
Payment processors
Shipping and fulfillment providers
Analytics providers
Advertising platforms
Marketing service providers
Email service providers
Website and technology providers
Customer service providers
Fraud prevention and security providers
Professional advisers such as accountants, attorneys, or consultants
Government agencies, regulators, courts, or law enforcement when required by law

We may also disclose information as part of a merger, acquisition, financing transaction, restructuring, sale of assets, or similar business transaction.

Service providers are permitted to process personal information as necessary to provide services to us and subject to their contractual and legal obligations.

Sale, Sharing, and Targeted Advertising

CarZmedics does not sell customer personal information for money.

However, certain privacy laws use the terms “sale” or “sharing” more broadly than an ordinary sale of information.

For example, providing information to advertising platforms through cookies, pixels, or similar technologies for targeted or cross-context behavioral advertising may be considered “selling,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws.

Where applicable, you may have the right to opt out of these activities.

If a Your Privacy Choices, Do Not Sell or Share My Personal Information, or similar privacy link is available on the Site, you may use that link to submit an opt-out request.

Where required by applicable law and supported by our privacy tools, we may also recognize browser-based opt-out preference signals such as Global Privacy Control (“GPC”).

Opting out of targeted advertising does not mean that you will stop seeing advertisements. It generally means that information about your activity will not be used for certain types of personalized or cross-context behavioral advertising.

Your U.S. Privacy Rights

Depending on where you live and whether the applicable state privacy law applies to CarZmedics, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we maintain about you
Request information about how your personal information is collected, used, or disclosed
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a portable copy of certain personal information
Opt out of the sale or sharing of personal information
Opt out of certain targeted advertising
Limit certain uses of sensitive personal information where applicable
Appeal certain decisions regarding a privacy request where required by law

We will not discriminate against you for exercising privacy rights provided by applicable law.

To submit a privacy request, contact us at carzmedics@gmail.com.

You may also use any privacy request or data-sharing opt-out tools provided on the Site.

We may need to verify your identity before completing certain requests. We may request information reasonably necessary to verify that the request relates to you.

Where permitted by law, an authorized agent may submit certain requests on your behalf. We may require verification that the agent has authority to act for you.

If applicable law provides a right to appeal a decision we make regarding your privacy request, you may submit an appeal by replying to our response or contacting us at the email address above.

Marketing Communications

If you sign up to receive marketing emails from us, we may use your contact information to tell you about products, promotions, offers, company updates, or other information that may interest you.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Even if you unsubscribe from marketing communications, we may still send transactional or service-related communications, such as order confirmations, shipping notifications, or responses to customer service requests.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, fulfill orders, comply with legal and tax obligations, resolve disputes, prevent fraud, enforce agreements, and accomplish the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the reason it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with the Site.

Children's Privacy

The Site is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us at carzmedics@gmail.com so that we can take appropriate action.

Third-Party Websites

The Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

Legal Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

Comply with applicable laws, regulations, subpoenas, court orders, or other legal processes
Respond to lawful requests from government authorities
Protect or defend our legal rights or property
Prevent or investigate fraud, abuse, security incidents, or illegal activity
Protect the safety of our customers, employees, users, or the public

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.